Information for passengers

Visibility for agencies

Automated for operators

No day to day management needed

A real time system for a smaller bus service cannot rely on operations staff performing key tasks in order for the service to work correctly. Key staff are often not available and during any issues the operations team have other critical tasks to perform. The TrackABus system:

Automatically assigns vehicles to trips
Allows manual corrections to be made but does not require any day to day management
Allows customer complaints to be investigated efficiently
Provides insights into service provision tied to the defined schedule information

Operational and planning data for agencies

Without a real time system collecting and collating data it can be very expensive to investigate service performance. Often the main imperative to investigate a possible issue is after a complaint from a member of the public. The TrackABus system:

Allows passenger queries and complaints to be addressed efficiently
Provides live reporting on current and historic service performance
Records detailed location data that can be used for planning
Improves communication with operator through shared view of service

Consistent information for passengers

Passengers want real time information delivered to them in the way they find easiest to access. An app is often great for a regular commuter but may be inconvenient to install for a visitor. The key is to provide consistent, accurate information across multiple channels. The TrackABus system provides:

A standard web and mobile web interface, lowering initial setup costs
Pre-defined integration options to allow real time content to be embedded in existing web sites
A real time interface that has been successfully integrated into 3rd party signage and smartphone apps
Signage solutions, including on bus displays